Stay Safe
Safety Tips
DriveX connects buyers and sellers directly. To keep yourself protected, follow these guidelines every time you transact on the platform.
Your safety is our top priority
NEVER pay any money in advance before inspecting and verifying a vehicle in person. Legitimate sellers will never ask for a deposit through unofficial channels.
Safety Guidelines
Follow these rules to protect yourself in every transaction
Meet in a Safe Location
Always meet in a well-lit, public place — a bank, police station, or busy parking lot. Never meet at night or in isolated areas. Bring a friend if possible.
Verify Identity & Documents
Ask to see the seller's National Identity Card (NIC) and verify it matches the name on the CR Book (Certificate of Registration). Both must match exactly.
Inspect Before You Pay
Never pay before a physical inspection. Use a trusted mechanic to assess the vehicle. Check the engine number and chassis number against the CR Book.
Use Safe Payment Methods
Pay in person, in cash, or by bank transfer only after physically receiving the vehicle. Never use wire transfers, crypto, or gift cards. Get a signed receipt.
Check Vehicle History
Verify the vehicle has no outstanding finance, mortgage, or police case using the Department of Motor Traffic records. Ask for a CRIB report if buying on credit.
Recognise Scam Signs
Be suspicious if: the price is too good to be true, the seller is abroad, they ask for advance payment, or they pressure you to decide quickly. These are red flags.
Verify the Seller's Phone
All DriveX sellers are OTP-verified on registration. Still, call the seller before meeting to confirm their identity and the vehicle details match the listing.
Complete Legal Transfer
After agreeing on a sale, transfer ownership at a registered notary or lawyer. Both parties should sign a sale agreement. Never accept a vehicle without a proper transfer.
Bring a Trusted Person
Never meet a stranger alone to buy or sell a vehicle. Bring a family member, friend, or colleague. More witnesses means more protection for both parties.
Red Flags for Buyers
Seller asks for an advance deposit before showing the vehicle
Price is far below market value with no good explanation
Seller is "overseas" and wants to ship the vehicle
Photos look professional or taken from a showroom
Seller refuses to meet in person or video call
CR Book has corrections, erasures, or lamination
Engine or chassis number is scratched or tampered
Seller insists on urgent payment — "another buyer is waiting"
Red Flags for Sellers
Buyer offers to overpay and asks you to return the difference
Buyer sends a "bank confirmation" screenshot before transfer clears
Buyer refuses to meet in person and wants to use an "agent"
Buyer offers a cheque or post-dated payment
Someone pressures you to sign documents without reading them
Buyer asks for your bank account details via WhatsApp
Third-party "lawyer" contacts you to confirm the deal
Buyer disappears after collecting the vehicle and documents
Safe Transaction Checklist
Before completing any vehicle transaction, confirm all items below
Met in a safe, public location
Verified seller's NIC / buyer's identity
CR Book matches NIC name and vehicle details
Engine and chassis numbers verified
Vehicle inspected by a mechanic
No outstanding finance or police cases
Price agreed in person, no pressure
Payment made in person (cash or direct bank transfer)
Signed sale agreement prepared
Ownership transfer completed with a notary
Emergency Contacts
Sri Lanka Police
119
For immediate emergencies and fraud reports
Motor Traffic Dept.
(011) 2-689-681
Vehicle registration and ownership queries
DriveX Support
+94 76 329 9183
Report a scam or suspicious listing
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