Frequently Asked Questions

Click "Post Free Ad" in the navigation. Create a free account or log in, fill in your vehicle details, upload photos, and submit. Your ad goes through a quick review and is typically live within 1 hour.

Yes — posting a vehicle ad on DriveX is completely free. Optional paid features like Boosted Ads give your listing greater visibility, but these are never required.

You can upload up to 10 photos per listing. We recommend at least 5 clear photos including the front, rear, interior, dashboard, and engine bay to attract more buyers.

Yes. Log into your account, go to the Seller Portal, and you can edit, pause, or delete any of your listings at any time.

Standard listings remain active for 60 days. You'll receive an email reminder before expiry and can renew for free from your Seller Portal.

Ads are rejected if they contain prohibited content, inaccurate details, stock photos instead of real photos, or pricing that is clearly misleading. You'll receive a reason via email and can resubmit after corrections.

Use the category filters on the Vehicles page to narrow by make, model, year, district, fuel type, transmission, and price range. You can also search by keyword in the search bar.

Every listing is reviewed by our team before going live. Sellers are verified via OTP on their Sri Lankan mobile number. However, we always advise buyers to inspect vehicles in person before purchase.

Yes. Click the heart icon on any listing to save it to your Saved Vehicles. Access your saved list any time from your account menu.

Each listing displays the seller's WhatsApp and phone number (if verified). Click the WhatsApp button to chat instantly or call directly from the listing page.

Click "Sign In" in the top navigation, then choose "Create New Account". Enter your name, email, password, and mobile number. You'll verify your mobile via a one-time OTP code sent via WhatsApp.

OTP (One-Time Password) is a 6-digit code sent to your mobile via WhatsApp. It confirms your phone number is valid and belongs to you — this is how DriveX ensures every seller is a real person.

Check your WhatsApp messages. Make sure you entered the correct number with the right country code (+94 for Sri Lanka). Wait 60 seconds and tap "Resend". If the issue persists, contact support.

Yes. A single account can have unlimited listings. Dealers especially benefit from managing all their stock under one account with our Dealer Portal.

Visit the Register as Dealer page, fill in your dealership details, and our team will verify your registration within 24 hours. Dealers get a verified badge and priority placement in search results.

Browsing and contacting sellers is completely free for buyers. DriveX does not charge buyers any commission, service fee, or membership fee.

A Boosted Ad is a paid upgrade that pushes your listing to the top of search results and marks it with a "Boosted" badge. Boosted Ads receive significantly more views and enquiries.

We accept Visa, Mastercard, and all major Sri Lankan bank cards via our secure payment gateway. All transactions are encrypted and PCI-DSS compliant.

Refunds for digital advertising features are generally not provided once the boost period has started. Please review our Payment Policy for full details on our refund rules.

On any listing page, scroll down and click "Report this Listing". Select the reason (fraud, wrong details, prohibited item, etc.) and submit. Our team reviews all reports within 24 hours.

Never pay a deposit before inspecting a vehicle in person. Meet in a safe, public location. Verify the CR book matches the seller's NIC. Read our full Safety Tips page for a complete checklist.

DriveX is an advertising platform — we connect buyers and sellers but do not participate in transactions or hold funds. We cannot guarantee the condition or ownership of vehicles. Always verify in person.

If you've been scammed or are in immediate danger, contact the Sri Lanka Police (119). For platform support, WhatsApp us directly for the fastest response.